Refund policy

Refund Policy:

At Beautique Arie, we strive to ensure our customers are satisfied with their purchases. If you are not completely happy with your order, we offer a refund policy under the following conditions:

1. Eligibility for Refunds

• Refund requests must be made within 5 days of the purchase/delivery date.

• Items must be returned in their original condition, unused, and with all original packaging and tags.

• Certain items, such as digital downloads, personalized products, and cosmetic products are not eligible for refunds.

2. Refund Process

• To request a refund, please contact us at beautiquearie@gmail.com with your order details.

• If the customer does not get back to us within 2 business days of initiating a return request, the request is automatically void. Returns will be determined and processed within 3 business days after contact with the customer. If a return is required, we will provide instructions for shipping the item back.

• Once we receive and inspect the returned item, we will notify you of the refund approval or rejection.

• Depending on your payment provider, it may take additional time for the refund to reflect in your account.

4. Late or Missing Refunds

If you have not received your refund within the expected time frame, please:

• Check your bank or credit card statement.

• Contact your bank or payment provider, as processing times may vary.

• If you still have concerns, reach out to us at beautiquearie@gmail.com.

5. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Changes will be posted on this page with the updated date.

For any questions or concerns, please contact us at beautiquearie@gmail.com.